Terms of Service

WORK is a self-service software platform where independent creative professionals ("Talent") list their services and businesses ("Brands") find and hire them directly. WORK provides listing, search, messaging, contracting, and payment software.

WORK is not a talent agency, employment agency, employer, or party to any engagement between Talent and Brands. Talent set their own prices, write their own offerings, and decide which bookings to accept. WORK does not select, match, pitch, or negotiate on behalf of any user. All engagements are contracts directly between the Brand and the Talent.

You must be at least 18 years old and able to form a binding contract. You must provide accurate identity information and keep your account secure. One person per account; accounts are not transferable.

Payments are processed by Stripe. Brands fund bookings in advance; funds are released to Talent when the Brand approves the deliverables, or per the dispute process. Platform fees, where applicable, are displayed on each booking before funding. Fees for certain categories may be waived during promotional periods. Brands are responsible for payment-processing costs shown at checkout.

Talent are independent contractors responsible for their own taxes. WORK does not withhold taxes and does not guarantee any volume of work.

A booking becomes binding when accepted by Talent and funded by the Brand. Either party may cancel before funding. After funding, cancellations and refunds are handled through the platform dispute process; WORK may release, refund, or split escrowed funds based on the evidence provided. WORK's dispute decision is final as between platform escrow handling, without limiting either party's legal rights against the other.

The following are prohibited and result in immediate termination and, where appropriate, reports to law enforcement: escort or sexual services of any kind; nude or sexually explicit bookings; dating or companionship arrangements; any involvement of minors; trafficking or coercion; pay-to-meet arrangements without a defined professional service; illegal goods or services; discriminatory postings; misrepresentation of identity, followers, or engagement; soliciting or making payments off-platform to avoid fees; unsafe or undisclosed shoot locations.

Talent posting sponsored content must clearly disclose the material connection (e.g., "#ad", platform paid-partnership labels) as required by the FTC Endorsement Guides. Brands must not instruct Talent to omit disclosures.

You retain ownership of content you upload. You grant WORK a non-exclusive license to host and display it for operating the platform. Rights in commissioned deliverables pass between Brand and Talent per their booking agreement.

"Verified" badges indicate WORK has reviewed identity evidence, but WORK does not guarantee any user's identity, quality, or conduct. Always use platform contracts and escrow.

The platform is provided "as is." To the maximum extent permitted by law, WORK's total liability for any claim is limited to the greater of $100 or the platform fees you paid in the 12 months before the claim. WORK is not liable for user conduct, lost profits, or indirect damages.

You may close your account at any time; funded bookings complete under these terms. WORK may suspend or terminate accounts that violate these terms, with escrowed funds handled through the dispute process.

These terms are governed by Florida law. Disputes are resolved in the state or federal courts of Florida. We may update these terms with notice; continued use after notice is acceptance.